HACKMODE24 // OPERATIONS

Shipping & Returns

ENTER BETTER MODE.

Shipping

Available shipping methods, charges and estimated delivery information are shown during checkout based on the products in your order and the destination you provide. Because fulfillment details can vary by item and destination, we do not publish a delivery promise that is not supported by the actual order.

After an order is fulfilled, tracking information will be provided when it is available through the fulfillment service.

Returns

If you have a problem with an order, contact us with your order information and a description of the issue. Eligibility for a return, replacement or refund depends on the item, its condition, the nature of the issue and the applicable store policy.

Please do not send products back without return instructions. Certain consumable, opened, personalized, final-sale or hygiene-sensitive items may not be eligible for return where applicable.

Need help?

Use our Contact page and include your order number so we can review the order accurately.